What it Takes to be a Successful Restaurateur
For starters it takes hustle, thick skin, and an endless amount of creativity, says Tyler Cumella of the content team at Toast. And with more restaurants than ever before for guests to choose from, that last one can make or break you.
With so many restaurants out there today and new ones popping up all the time, you have to ask yourself: How can I make my restaurant stand out? What can I do to get people excited? It all comes back to great ideas. When you tap into your creativity — and stay true to your values and vision — you can grab guests’ attention and keep them coming back for more.
Below are a few examples of real restaurants that have cracked the code to creativity, and the reasons — short and to the point — why they opened a restaurant.
“My partners and I opened our first restaurant because we love food and serving people. We love the fast pace of a restaurant. We saw it as an opportunity to earn a living doing what we love.” – Jeff Jacobson, COO of Costa Vida with locations across the U.S.
“I opened because I was an upstart kid that worked in restaurants my whole life and was convinced I could do it better.” – Nick VanArsdell, owner of Lucky Slice in Utah
“I opened my first restaurant because I was looking for a local opportunity to make people smile!” – Kim Wilhelmson, owner of Koehn Bakery in Butler, Montana
“I opened because I wanted to bring something to my community that they would be proud of.” – Logan Hostettler, general manager of The 1894 Lodge in New Washington, Indiana
Personal inspiration is a key component, fueling a restaurant's success by creating an authentic concept that resonates with customers and provides a clear "why" for the entire team. This passion translates into a strong brand identity, exceptional guest experiences, and a motivated, engaged staff who feel a sense of purpose and ownership. By aligning operations with this core inspiration, a restaurant can build a loyal customer base and achieve sustainable growth.
Sharing your mission or "why" with your team is crucial, helping them understand the restaurant's purpose from day one and how their individual roles contribute to the larger purpose and positively affect guests and the community.
The positive vibe created by a team inspired by the owner's passion leads to happy customers who become brand ambassadors and generate consistent business through recommendations.